Contact Us

𝔁𝓿𝓺𝔃𝓳𝓢 Β· Customer Care

Contact Us

Last updated: October 10, 2026

For help with bags and travel accessories, school and creativity accessories, room organizers or everyday essentials, email service@xvqzjm.com or call +86 189 0418 7020.

Customer Service Hours

8:00 AM – 10:00 PM Daily (China Standard Time, UTC+8).

Product and Order Questions

Include your order number and checkout email when asking about a purchase. For a product question, tell us the item name and the details you need, such as size, contents or care instructions. Do not send passwords, full card numbers or card security codes.

Damaged, Incorrect or Incomplete Orders

Describe the issue and provide available photos of the item, packaging and shipping label. Keep the packaging while the matter is reviewed. A confirmed problem caused by us will receive an appropriate remedy without extra costs arising from that error.

Before Sending a Return

Contact support for the correct destination and packing instructions. The registered business address is not an automatic return address.

Privacy Questions

Use the same support email with the subject β€œPrivacy Request” for access, correction, deletion or other privacy questions. The store's Your Privacy Choices page provides the existing data-sharing opt-out interface.

Business & Contact Information

Brand
𝔁𝓿𝓺𝔃𝓳𝓢
Legal Company Name
Sichuan Wangheng Chaozong Technology Co., Ltd.
Owner
Zheng Haoyuan
Website
xvqzjm.com
Business Address
Room 1304, 13th Floor, Building 2, No. 200 Jirui 1st Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone, China
Customer Support Email
service@xvqzjm.com
Customer Support Phone
+86 189 0418 7020
Customer Service Hours
8:00 AM – 10:00 PM Daily (China Standard Time, UTC+8)

𝔁𝓿𝓺𝔃𝓳𝓢 is operated by Sichuan Wangheng Chaozong Technology Co., Ltd. The business address is not an automatic return destination. Please obtain return instructions before sending an item.